Terms and conditions

The boring stuff…

Guest’s Obligations in Respect of the Property

The Guest shall be responsible for the Property during the Guest’s stay. The Guest shall take all reasonable care of the Property and at the end of the stay shall leave the Property including all utensils, fixtures, fittings and equipment on, in or about the Property in a clean and tidy condition. The Guest shall be liable for any extra cleaning, breakages or damage caused to the Property or any part during the Guest’s occupation of the Property and all costs for extra cleaning, repair and replacement thereof shall be payable to the Booking agent or the Owner from the Guest Security Bond. Any such costs over and above the amount taken as a Guest Bond may be sought by the Owner through the Local Court. Any damage or breakage to any part of the Property therein shall be reported to the Owner as soon as practicable after the damage occurring.

Cancellation Policy

A full refund will be issued at least 30 days before check in. A partial refund of 50% if you cancel between 30 days and 7 days and no refund if you cancel within 7 days of check in.

Guest’s Property

All personal belongings, baggage, vehicles and other property of the Guest of any description shall be the risk of the Guest at all times and the Owner accepts no responsibility for any loss or damage thereto.

Noise & Neighbours

We want you to enjoy your stay but please be aware of the impact of your noise on others and keeping our neighbours happy is important to us. There is to be no outdoor music or outdoor entertaining after 10pm. Noise complaints will result in bond deductions and possible eviction.

Guest Numbers and Functions

The Property may only be occupied by a maximum of 2 persons nominated in the Guest’s application and under no circumstances shall the number of people occupying the Property be greater than that, unless organised in advance with 39 Riedle. The Owners reserve the right to refuse occupation of the Property to the Guest if the condition on the number of people intended to occupy the Property is not observed. Shire regulations allow holiday homes to be rented for accommodation purposes only and not as a function venue eg. for a wedding or party. Functions and gatherings are not permitted and, if evidenced, may be closed down immediately and result in the security bond forfeited in full.

Right to Refuse or Revoke Bookings

We reserve the right to revoke or refuse to honour any property accommodation booking which may in the opinion of either party (and at their sole discretion) be unsuitable for the Property concerned.

Booking Confirmation

Once a Guest’s booking has been confirmed, the Guest shall be responsible for payment of the total price for the rental period as shown on the confirmation notice on or before the date or dates referred to in such notice.

Linens and Towels

All linens and towels are included in the price of the booking.

Laundry

The Laundry will only be opened for stays longer than 4 nights.

No Pets

We have a no pet policy at 39. In failure to comply security bond will be forfeited in full.

Minimum age

The minimum age for booking and check-in is 20.

Security Deposit

A refundable security deposit of $600 will be taken off the guest card and refunded within 2-4 days after checkout.

No Smoking in doors